Business Policy Essay Example | Topics and Well Written Essays - 500 words

Business Policy - Essay ExampleIt is thus dynamic in nature so that the organization earns above average returns (Hitt, Ireland and Hoskisson, 2001, p. 6). Strategic management is a broad canvas, which includes strategic analysis, strategic capital punishment and control. It encompasses all functional areas within an organization. This paper aims to address these issues in the context of finance and marketing. For evolving appropriate embodied policies, it is imperative to do a competitive analysis. This will be done by using the attire and Porters five forces. SWOT analysis helps to understand internal environment of the company in terms of its congenator strengths and weaknesses, and also external factors in terms of opportunities and threat. Further, as the company intends to enter into emerging markets, its global fight will be examined by using the model suggested by Porter (1985), which includes five competitive forces, which visualize the competitiveness of a product in a market. These forces are industry competitions, potential entrants, substitutes, byers, and suppliers.

La Clemenza di Tito Assignment Example | Topics and Well Written Essays - 1000 words

La Clemenza di Tito - Assignment ExampleHe could rake and write music from the age of five and wrote composition by the age of six. He was considered a rare music prodigy. Mozarts work is a great work of art and is considered epic in to each one and every aspect. He as well composed operas, single pieces for the piano, symphonies, concertos, operas and much more. He had a talent of memorizing and eruditeness what he heard from others. He had incorporated the bolts of Haydn and J.C. Bach in his music whereas he also evolved his possess style of music. He was also influenced by Beethoven (Pettinger, 2008). Few features of Baroque style of music were also integrated in Mozarts music (Johnson, 2013). The Baroque is the period between 1600-1750. Certain characteristics of the Baroque music is a continuous rhythm, a balance between polyphonic and homophonic textures, instantaneous transformations from loud to soft which is realized by the addition or subtraction of instruments. A b aroque music can be summarized as one that expressed the moos or expression through a single musical piece (Mostlywind.co.uk, 2011). This style of music can also be observed in Mozarts Jupiter symphony wherein, the double basses cultivate their separate individual parts instead of doubling the cellos, this was the customary style of baroque and classical periods (White, 1994). other example of this style can be seen in symphony No. 29 in A Major K 201, which utilizes contrapuntal as its central theme (Johnson, 2013). Contrapuntal in other words, whitethorn also be referred to as counterpoint which literally means note against note. This involves the movement of twain different lines which move in relation to each other (Feezell, n.d.). This theme can be seen in its first movement and inconsistent length of phrases. There are 1773 finales in few of his quartets that are ground on fugal style, which might be influenced by Haydn. The three final finales were

Business Continuity Plan Assignment Example | Topics and Well Written Essays - 1000 words

Business perseveration Plan - Assignment ExampleThe plan formulated and implemented is specifically designed for the White mob security staff. The staff is meant to ensure security of the White House is not breached.Plan ScenarioNumerous attainable scenarios may interfere with the security and normal functioning of the White House. Some of them may imply1.Natural CalamitiesExamples take Floods and Storms2.Inadequate employeesThe inadequacy may be due to sickness and injuries, staff strikes or go slows, resignations and retrenchments.3.Security BreachesPossible incidences include intruder invasion, cyber-attacks and loss of selective information and hostile invasion among others.4.Deficient InfrastructurePossible incidences include power outages, net outages and telecommunication equipment breakdown.Plan assumptionThe following assumptions will be made subsequent to the implementation of this insurance policy1.Sufficient security personnel will be available at any given time at the expected assigned posts2.An appropriate evacuation procedure will be in place in the event of possible security breach and onset of natural calamities.3.Backup power generators and network boosters will be available at any particular moment. In the departments not affected, power and network should be maintained.4.A data breach response team equipped with up to date strategies should be available when needed.Plan portionRecovery Strategy SummaryThe strategies to be undertaken are expected to neutralize the consequences of the scenarios.

Discussion post Essay Example | Topics and Well Written Essays - 250 words

Discussion post - Essay ExampleHis criticisms of how Roosevelt was handling this stamp and his constant fight for the minority to be given fair lucres made him more prevalent then FDR. This was even included in his principles for the National Union for Social Justice which stated that I believe that every citizen willing to work and capable of working shall receive a just, living, annual wage which will enable him both to maintain and educate his family according to the standards of American decency.All in all, the superlative threat from Coughlin to Roosevelt was because he was a priest and hence majority of the people believed and trusted his doctrines, criticisms and ideologies more than they did that of chairperson Roosevelt. Coughlin was constantly attacking and questioning the faith of Roosevelt through his weekly radio speeches and hence inflicted doubt on the American citizens about their President. This proved to be a major political bow and setback for the

Nutrition Research Essay Example | Topics and Well Written Essays - 750 words

Nutrition Research - Essay Examplein the United States. entropy obtained from the 1998 Supplemental Childrens Survey involving 5,559 children aged wear through 9 years old were also include in the study. These surveys involved 24-hour-recall of food intake for one or two nonconsecutive years. The consumption for two days and appropriate weighting factors were used to calculate the average daily intake of beverage for individuals aged birth through 18 years old. The beverages are categorized as 100% harvest succus (citrus juice plus non-citrus juices and nectars), total fluid milk, total carbonate beverages ( stiff and low-calorie), and total produce drinks and ades (not 100% juice regular and low-calorie). Breastfeed Infants and children were excluded from the analysis. The total sample size of the study includes 10,648 individuals 50.5% of which are male and 49.5% female. As uttermost as cultural classification is concerned, thither were70% white, 15% black and 17% were of H ispanic origin). Descriptive statistics were calculated employ SPSS (Version 10.1, 2000, SPSS Inc, Chicago,IL). T-tests were used to compare the mean differences of the data.The study presented the... Based on AAP groupings, the average intake of 100% fruit juice were 0.9, 4.6, and 3.4 oz for the children aged_6 months, 6 months to 6 years, and 7 to 18 years, respectively. Considering the recommended AAP levels for this type of beverage, the last two age groups are within 73% and 94%, respectively. For ages below 6 moths, giving 100% fruit juice was not recommended but the result show close to 22% of the population surveyed consumed the beverage. Although it was not recommended for that age group there were no proven detrimental effects to the infants. Trend analysis of the data showed that 100% fruit juice consumption is highest at 2 years, declines steadily, and plateaus around age 7 years. For other beverages consumption, fluid milk is consumed highest, about 2 instills/day, a t age 1, but by age 18 it decreases to 3/4 cup/day. Carbonated drink consumption increases as children grow, with a highest increase by age 8.One grave findings of the study was that based on the data the consumption of other beverage such as change soft drinks and other fruit drinks and ades which contained artificial sweeteners and flavors were higher compared to the consumption of 100% fruit juice. Disparity tear down increases from 4 years onwards for other fruit drinks while 8 years onward for carbonated drinks. The consumption level for 100% fruit juice also increased within 94% of AAP testimonial among older children. However, the increase consumption of carbonated beverages as the children mature is an alarming trend as far as the nutrient requirements and the choice of beverage for the children is concerned. ConclusionsAs far as consumption of 100% fruit juice for infants below 6 months old is concerned, the authors suggested that although there was no conclusive eviden ce

Developing new or existing funding streams for a Social Enterprise or Essay - 1

Developing new or existing farm animaling streams for a Social enterprise or Charity Project - Essay ExampleThus, the accessible enterprises can considered to be a byplay model which is primarily engaged in promoting sustainable society by generating prospects for better socio-economic and environmental development. Moreover, brotherly enterprises have charitable intentions rather than commercial and profit centred inclinations (Kernot & McNeill, 2011).Since many social enterprises have emerged from the voluntary sector due to which these enterprises are often encountered with unique challenges in growing their business as well as accessing requisite funding (Kickul & Lyons, 2012). Currently, funding has become increasingly difficult for social enterprises to obtain because social enterprises subjugate more on attaining social, economic and environmental sustainability at the cost of growth which might place capableness risks on their ability to generate and to access requisi te funds (Scottish Social Enterprise Coalition, 2009).The creative riddle solving process such as ECI has been proven to be a much effective proficiency for overcoming issues such as difficulties in fundraising which have unfavourable impacted on the functioning of the social enterprises. Thus, in order to effectively tackle the challenges of fund raising encountered by the social enterprises such as The Childrens Society, Enterprise Case Initiative (ECI) technique has been duly applied for the study. The ECI comprises a few relevant stages, for example, fixing finding, problem finding, data finding, solution finding, idea finding and acceptance finding. Additionally, this report critically analyses the environment nether which social enterprises are operating in the United Kingdom. Furthermore, this report intends to discuss and to evaluate the challenges encountered by social enterprises like The Childrens Society in the UK. This report shall duly emphasise on ECI model for addr essing various fund raising issues associated with The Childrens Society in the UK.The

Coursework 1 Example | Topics and Well Written Essays - 2750 words - 1

1 - Coursework Exampleorary issues with the management of the workforce at the domestic take though thither be some areas in IHRM that require special focus (Stahl, Bjrkman, & Morris, 2012). The changing face of business tilt at the global level is forcing companies to change their greet to managing human resource at home and abroad. The changes are occurring due to many factors including technological advances, short product life, and high-speed communications (Teerikangas, Stahl, Bjrkman, & Mendenhall, 2014). In this case, management approach at the internationalist level, for instance, focuses on developing communication systems that ensure that there is a high level of involvement among the employees.Moreover, organisational structures must be flexible to adapt to the ever-changing global economic market (Teerikangas, Stahl, Bjrkman, & Mendenhall, 2014). The changes in organisational functions compel international human resource managers to possess skills that will enable t hem meet the goals and objectives of their organisations. Therefore, the changes brought about by globalisation imply that traditional human resource management roles must focus on developing policies to help manage the diverse workforce in terms of culture, race, ethnicity, political affiliations, and religious beliefs (Weber, & Yedidia Tarba, 2012).By definition, international human resource management refers to the set of activities that helps in managing human resources at the international level in order to achieve objectives of an organisation especially gaining competitive advantage over industry competitors both across the country and internationally (Teerikangas, Stahl, GK, Bjrkman, & Mendenhall, 2014). Therefore, the focus of this paper is to discuss why it is important for international human resource managers to be flexible, good at communicating ideas, problem solvers, and adequately prepared to handle diverse workforce in different environments.Planning is a human reso urce management

List routines and procedures to be used in and out of the classroom Essay

List routines and results to be used in and out of the classroom - Essay sheath(Emmer 2003)Beginning of the day. When the bell rings students have to enter classroom under the direction of elementary t severallyer. They argon entering by way of the door that is assigned to their class. Routines in the beginning of the day can be different, for example, students can create a crossword puzzle using key classroom rules as a clue or they can create different word puzzles that will contain hidden messages for each student. But the most interesting routine will be sitting acquainted with rules and other students. The procedure is rather simple. It will allow students to become familiar with main policies, rules and their classmates. much(prenominal) routine is useful for students to get know each other better. And finally it will help in finding out start students or such who dont want to interact. A procedure embraces three simple locomoteTransition between activities. Students have to be prepared for transitions between activities. Visual supports may help students to test that the activity is ending and it is time for another activity. Verbal warnings and cues may be also used as a signal to transition. Transitions are easier is they are essential part of class routine. If students are with special postulate experience fewer behavioral problems if they are taught transition. Children will move from activity to another with more confidence. potential routines can be visual cues (social stories, flicking light, visual schedules, using pictures, etc.). A procedure will be the coterminousField trip. Field trip is the extension of school curriculum and school day. All school rules reckon field trip. The weather for field trip must be clear and all events have to be planned for the early summer or late spring. Students have to prepare meals and to clean up. The routine is to recover the greatest number of insects and to learn something new about them. Student s must have notebooks, collecting equipment and field guides. Such activity will be interesting for children,

The Roman Empire Research Paper Example | Topics and Well Written Essays - 750 words

The papist Empire - Research Paper ExampleCircuses on the other hand were centers that hosted sports such as horse races. The first and perhaps the biggest circus in the papist Empire was the Circus Maximus. This circus stood between Palatine Hill and the Aventine. The circus had an attractive shape that make it suitable for hosting chariot races while at the same time providing true grounds for spectators to watch the field of force events while standing on the hillsides. Gill demonstrates that Circus Maximus served important purposes as it hosted yearly celebration of democratic and important events in the empire. Circus Maximus in Rome Courtesy of Gill, About.com As one way of ensuring demurral of the empire and protecting it from the barbarian intrusion, the empire constructed big rings along its borders. One such defense walls were in Ostia, a harbor city in Rome. Ostia borders Tiber River, about 30 km to the west of Rome. Gill indicates that the big businessman Ancus Mar tius was the founder of the wall of Ostia with sole aim of guarding the mouth of Tiber River, which had plenty deposits of salt. Gill reiterates that Ostia also hosted the ancient naval forces who found it strategically located due to its nearness to the river where training became slowly. In the period of the late Republic, the meaning of Ostia increased particularly when it became a commercial center of the Empire. The bordering river made it easy for transportation of goods and services in and out of the empire. All the aforementioned advantages of Ostia made it reasonable for the rulers to build the wall to strengthen defense. The remains of the wall of Ostia. Courtesy of Gill (2012). About.com Another wall that surrounded Rome was the Hadrians Wall located towards Federal England. Gill explains that the Hadrians was formed one of the best walls of Rome having been constructed by the Roman Emperor to assistant prevent the northerners from reaching the Roman Britain. Hadrians Wall Courtesy of Gill (2012). About.com According to Gill, the Servian Wall make up one of the defensive walls constructed to protect the Roman Empire. Servius Tullius was the Roman King who initiated building of the wall during the sixth nose candy B.C. The wall stretched from Tiber to Capitol Hill then to Quirinal and extended to the valley Pincian to Esquiline. Gill unveils that the Servian Wall had twelve gates, specifically purposed to arouse defense of the emperor. Servian Wall Courtesy of Gill (2012). About.com As described by Gill, the Roman Empire had good sanitation earmarked by the construction of proper lavatory clays. Gill points that one of the most remarkable sewer systems in ancient Roman Empire was the Cloaca Maxima built in the 6th or seventh century B.C. Tarquinius Priscus was the Roman king who initiated the construction of the Cloaca Maxima. The main purpose for the construction of the sewer was to financial aid drain marshes and house effluents into Tibe r River. Gill clarifies that the sewer system drained wastes particularly from Viminal, Esquiline and Quirinal. It was because of this enhanced sewer system that areas surrounding the hills became inhabitable and even offered space for the forum Romanum. Cloaca Maxima (Great Sewer system) Courtesy of Gill (2012). About.com Roman Forum was a space organized to house and hosts various organs of governments and even serves as religious and business centers. The Forum also served as center for holding forums for public politics. The establishment of the forum became easy due to the availability of ridges connecting Quirinal with Capitoline Hill, and the

Pre-Attack Techniques Coursework Example | Topics and Well Written Essays - 1250 words

Pre-Attack Techniques - Coursework ExampleUnnecessary softwargon and daemons should be deactivated and disabled given that they are most vulnerable for attack. Constant patching to system application and software should be done in order to eliminate the gaps and security holes that exist. Installation of new updates and new versions of existing application will examine heighten and improved security. Constant updates ensure that al the patches are fixed thus eliminating system vulnerabilities (Scambray, 2009). both hardware and software application forms of firewall such Symantec-Axents Firewall/VPN 100 Appliance and Zone Alarm can be installed in an organizations system and network. Firewall installation discriminate against access request from unknown and unlicenced sources that may be of potential threat to computer systems and network. Network security assessment is done in order to see and expose the vulnerability that exists within a network and a system. Port examine an org anizations network will reveal the exposed services. Running a vulnerability scanner against an organizations servers ensures that all the vulnerabilities are exposed and necessary actions taken to eliminate them in order to secure servers. roughly of these pre-attack techniques and method for preventing hack attack against an organization are controllable from an organizations perspective. It is up to an organization to put up measures and install the necessary application in order to ensure the security of its systems and information including the network.

The Law of Negligence Essay Example | Topics and Well Written Essays - 1250 words

The Law of Negligence - audition ExampleAndrea and Sella often work together. They have both received training which stresses the need to deal with.cases of guess child abuse with sensitivity, and to be alert to the fact that sexually abused children often show no physical signs of maltreatment. However, they both have very heavy caseloads, as their respective offices are understaffed collectible to budgetary constraints. Hence they agree between themselves that they will only spend time on cases involving children who let on obvious physical signs of abuse. Andrea and Sella keep no notes of the interview, which lasts fifteen minutes. During the course of the interview, Louisa tells them that the games she plays with her father are secret and naughty. However, Louisa gives the appearance of being a happy child who is in good health. Andrea and Sella therefore tell Sandra that they see no reason to incorporate things any further. When she remonstrates with them, Sella tells her that she is being typically hysterical and unreasonable - like all Italians - you save dont understand our culture. Three weeks later, Michael is arrested for raping Louisa and breaking her arm. He is subsequently convicted and sentenced to a term of imprisonment. The staring point is to talk over the basic tenets of the law of negligence. The test for negligence was first established in the case of Donoghue v Stevenson1 which pronounced the advent of the neighbour test2. The general principle established in this case was that you must not aggrieve your neighbour. Under the neighbour test all persons have a duty conferred on them to take reasonable care to avoid acts or omissions which that person ought to reasonably foresee might cause ill-treat to another.

Project Involving the Evaluation of a Website Coursework

Project Involving the Evaluation of a Website - Coursework ExampleThe study will be divided into two different sections. First, will be the introduction of the website in regards to the 7Cs of website evaluation. This will facilitate assessment whether the choice of website is appropriate and also to evaluate the purpose of the website. The website essential be able to cater for the regulation, customers diversity, and data protection requirements. This is why the assessments of context, content, community, customization, communication, connection and commerce be essential. It is essential that evaluation of website meets the standard criteria. Evaluation is a process of assessing the subject in accordance to set of rules that ar applicable. IKKS website assessment is not exceptional and must be evaluated as per set criteria. The second study will be founded on the Webqual 2.0, where accessibility is canvass in details. Across the bench of 13 questions, individuals can assess t he weaknesses and strengths of the website (Suh 2005).For enforcing the website to have striking features and attract customers attention, it is necessary to enforce four key recommendations. First, the product may improve through bricks and clicks development, this awaits further discussion the subsequent sections. Secondly, the IKKS site ought to enhance its good judgment of society so as to award potential customers a genuine logic of corporation social responsibility. Thirdly, study and ranking of the web in accordance to the Amit and Zott forces in sequence of importance the strategies would involve most important, 2nd most importance, 3rd most important and eventually least important. E-commerce is increasing in significance for both businesses and individuals leading to penalties for how corporations compete. Creating worth for customers that outstands the rivalry has turned into full of life for firms contending through e-commerce. Business structures are generated and app lied for the particular reason to contend and generate a private-enterprise(a) advantage. The website of IKKS has incorporated most of e-business requirements. IntroductionEvaluating IKKS website involve assessment of the website in regard to e-business evaluation criteria.Evaluation is a methodical determination of a topics merit, economic value and importance, using criteria administered by a set of principles. It can help an organization, plan, labour or any extra intervention or inventiveness to evaluate any aim, realizable archetype/proposal, or any option, to assist in decision-making or to establish the level of accomplishment or value in regard to the objectives and purpose and outcomes of any such activity that has been accomplished. IKKS evaluation involves the assessments of context, content, community, customization, communication, connection and commerce. These are the 7Cs that I would use to evaluate the website (Workshop on E-Business & Wei 2002). The context of I KKS website contains aesthetic and practical feel-and-look. It is evident websites have opted to focus a lot on striking graphics, colours and invent structures, while some have accentuated simpler utilitarian objectives, such as simplicity of scrolling. On the basis of the context, IKKS website has aesthetic, functional look and feel and utilitarian objectives. The images and graphics are attractive and the ease of navigation for more material is present (Workshop on E-Business & Wei 2002). Respective pictures within the website are navigation links to various departments or sections of the website and companies details. In IKKS website

Hsc module c Essay Example | Topics and Well Written Essays - 1250 words

Hsc module c - Essay ExampleIt is imperative to recognize that different countries excite varied political structures. Therefore, pile argon represented differently in different countries. In essence, it is essential to study the political relation of different nations to pick out the dynamisms in politics.The society is usually stratified into political, socio-cultural and economic aspects. The socio-cultural aspect entails the peoples way of life-time and the organization of social institutions. The economic aspect is concerned about the peoples source of livelihood. The indigenous focus in the economic division is how people earn a living. Finally, the political organ deals with lead and administration of services in the country. In essence, the political organ affects the operation of the other divisions and, therefore, emerges as a sensitive aspect (Reynolds, 2000).Apparently, all people cannot be involved directly in leadership and, therefore, representatives have to be c hosen from the general population. Essentially, there exist numerous ways that can be utilize to choose political leaders from the general population. For instance, the leaders are chosen through elections or appointments. The Australian government operates a democratic government where all eligible candidates are offered a level backcloth to participate in the countrys leadership. In most case, people representation in politics is facilitated by the general elections. In this case, the citizens are allowed to participate in the general elections and elect leaders of their choice. The pick out leaders become representatives of the common citizens in the political arena. All the political decisions made by the elective and appointed members reflects on the ideas of the general population of the country. Therefore, the elected leaders act as the custodians of the interests of the local people and thereby their actions significantly influence the operations of

Me, My Country and IR Essay Example | Topics and Well Written Essays - 1000 words

Me, My rude and IR - Essay ExampleAccording to the Morales (2), the conflict between the United States of America and Cuba has been there for a very long time. However, the conflict reached its peak when Cubas dictators took over power in 1959. The regime suppress political opponents, restricted fundamental freedoms, and violated human rights. The ensuing conflict made my grandfather to transmigrate from Cuba to the United States with several other disgruntled Cubans. De La Torre (34) found out that the Cuban-Americans are the third sovereign Hispanic group in the U.S. certain areas have large populations of immigrant Cubans. Based on the 2010 census, there were 1,785,540 Cuban-Americans (both inhering and foreign born). South Florida alone has over 856,000 Cuban-Americans due to its proximity to Cuba (De La Torre, 45). The region stands out as the largest Cuban-American community. Furthermore, in 2013, a report by the American Community Survey found out that the reduce of Cuba n-Americans has increased to 2,013,150 (Kami, 187-188).My grandfather migrated in the United States in the 19th century both as a labor immigrant as well as due to the authoritarian Cuban regime. Most of the immigrants considered the U.S. as a favored destination. Upon arrival, he told me he experienced divers(a) problems including inability to find stable work and lyric poem barrier which forced him to take English language classes. I have read in various articles that these problems are still experienced by immigrants.In 1960, the U.S. imposed an embargo on Cuba and later broke diplomatic relations with the nation in 1961. The dispute was as a result of the expropriation of American properties by the Cuban government combined with its decision to adopt a one-party communist way of governance. The U.S. prevent Cuba in the process. Today, Cuba is the only blockaded nation globally. However, there is still debate on the U.S.

Human Rights Essay Example | Topics and Well Written Essays - 250 words - 3

Human Rights - Essay modellingThe FGM is shown to be common due to deep faith and tradition. It is carried out in the name of promoting chastity, religious responsibility, and makes one ready for marriage (Guerin 1). In the country, the agency is usually carried out on girls between the age of nightclub and thirteen years (Guerin 1). However, it is said to be done on girls as young as sextette years of age.In my opinion, the article demonstrates the worst form of human respectables violation that continues to take place errant in some parts of the world. This is because it is done to minors who atomic number 18 not aware of the consequences. The minors are denied the rights of physical integrity. Moreover, the girls lack right to access good standard of health. This is because uneducated people with no knowledge on a good standard of health do FGM. Such girls are also denied right to life as the procedure sometimes leads to death. Therefore, there should be education on effe cts of procedure and implementation of laws that outlaws the

Cultural Awareness Essay Example for Free

Cultural cognizance EssayThe popular book Interview with the Vampire by Anne Rice is a unexampled that is responsible for(p) for the revitalization of the vampire genre in popular fiction. The book itself tells an interesting story about one-third vampires Lestat, Louis, and Claudia. The tale is t former(a) from the perspective of Louis, a Creole the Statesn plantation owner in pre-Civil War America who catches the eye of Lestat, a vampire who is roaming the world alone, in need of a companion. Louis is depressed because of losing his family and therefore is suceptible to Lestats eagerness to make him into a vampire, which he does. The plot of the book revolves around these two fibres as they stand firm together. Louis hates what he has become and loathes taking life but makes Claudia, a little five year old girl, into a vampire as well. The relationship betwixt Lestat and Louis, and their shared love of Claudia, is depicted throughout the novel as Louis struggles with his immortality, Lestat faces the betrayal of Louis and Claudia, and Claudia matures mentally without every growing physically. Their struggles with each other and against each other becomes the madcap force behind the novel.The setting of Interview with the Vampire is primarily Paris and wise Orleans onwards and after the Civil War. The vampires live together in a flat, where much of the action takes place between all of the characters. The reader is led through the torment of the plague in Paris, the customs of the slaves in New Orleans, and the underbelly of these two cities where Lestat, Louis, and Claudia find the people that they feed slay of each night for their sustenance and strength. The characters bring within this book are Lestat, Louis, Claudia, and Armand.These main characters show themselves throughout the novel to be interesting and complex. The character of Claudia emerges as a young girl whose mother has died of the plague and who Louis feels extremely sickened ab out when he feeds off of her. Lestat then helps him create a vampire out of her. Armand is the leader of the coven in Paris and becomes a fold up companion of Louis after Lestat and he go their separate ways. Each character brings a new proportionality to the story.

Problem Solving. Younger Sibling Problems Essay Example for Free

Problem Solving. young Sibling Problems EssayYounger siblings fanny be a task that will lead to a bigger worry, your p arents being incensed at you for never being home. My younger brothers, CJ and Colin, are obnoxious and really annoying. CJ is six years younger than me and Colin is eight years younger than me. You wouldnt compute that they would be a problem to me since there is such an age difference between us, but they are. Since my brothers annoy me I am rarely home my parents disturb maddened with me for it, but there is non much I can do when both of my brothers hold on my nerves most of the time they do it at the same time. A big problem for me is that my brothers annoy me so much that I have to leave and go somewhere that does not strike my brothers, which suffices my parents to be mad at me. CJ, the older brother, is so mouthy. He always has something to say to me when I act talk to him most of the time it is not nice, it is usually something rude. It s eems worry he was raised not to be respectful, but he wasnt raised that way. For example, one day I asked him nicely to grab my cellphone and his reply was why dont you plump up and get it yourself, both of your legs work, right? I do not know why he acts the way he does, but it gets on my nerves.CJ and I always argue about everything. For instance, when I am in the living manner watching TV he will try to play the Xbox, but I tell him that he can gestate after the show is over, so he decides to tell our stupefy then has a fit about it. If he doesnt get what he wants he gets furious and starts to have little fits sometimes the fits are out of control. Also, he always talks back to our mother that is the most annoying thing to me. When he talks back to our mother it makes me irate. I usually want to leave whenever he gets that way, but sometimes I do not have anywhere to go. When I leave I go to my mavens abode or I will go to the store such as Wal-Mart, the vaulting horse Store, or just somewhere that I can get away from him when he acts that way. Colin, the younger brother, is overly hyper active for me. He is always jumping off the walls. It is like he cannot sit still. When he acts like that I just want to leave and go somewhere peaceful. I cannot go in my room because I can hear him in there too. The only time it is quiet at my domicil is when he is at his friends, watching TV, playing the Xbox, playing on the computer, or sleeping. When I ask him to curb nicely he does it again just to get on my nerves.I know hedoes it on purpose because when he does it he laughs about it nothing makes me angrier than that. If he has a friend over I cannot be home because when he and his friends are together they act like they are insane. For example, or so stern of July his friend Preston was at our sign and he lit fireworks off inside our fellowship when my mother was sleeping she was upstairs sleeping and they were downstairs in our living room, so sh e could not hear them. I was not home at the time and neither was my father. She found out the next morning and was furious with them. You would think that my brother Colin would have told him not to do it, but he was right along with Preston. There was open fire marks in our white carpet. There was no reason for him to act like that with his friends. He should be more responsible whenever features like that happen. Colin is too hyper active for me to handle, so when he acts up I cannot die hard being around him I usually leave whenever he acts like that. Solving a problem that involves emotions is difficult. I could solve the problem by trying to avoid the situations and ignoring my younger brothers. When CJ begins to say rude comments to me I could leave the room instead of leaving the house so my parents do not get angry at me for never being home.I could murder myself from the situation maybe whenever Colin starts to act up I could go outside or do something I adore such as reading or listening to music. When I listen to music it calms my nerves down. If I do that then I would not leave my house as much as I usually do. If I remove myself from the situation by doing something that relaxes me could solve the problem an efficient and effective way my parents would not be as cross with me. I would be home a lot more than I usually am and that would cause my parents to be very happy with me, especially if I am home more to help my mother clean the house or help her with whatever she needs help with. In brief, younger siblings can be a problem that can lead to another problem that involves your parents. My brothers, CJ and Colin are both very annoying to me and that causes me to leave my house when I leave my house my parents get angry at me because I am never home. CJ always talks back to everyone in my house and that irritates me. When he does that I get annoyed and I go somewhere that doesnt involve him.I try to leave the house and go wherever I can ge t away from the annoyance of my brothers. Colin is an extremely hyper child he is always jumping up and down. When he does that it really gets on my nervesand I leave the house whenever he acts like that I cannot handle it sometimes. I like to go to a place where I can have peace. To solve these problems I can calm myself down by doing something I enjoy like reading or listening to music. It would be effective if I removed myself from the situations my brothers cause. If I remove myself from the situations instead of leaving all the time my parents would not be as cross with me. It would be a win-win situation I would not be as annoyed with my brothers and my parents would not be as frustrated with me for leaving the house. I would be home more often and could help my mother more around the house. In conclusion, to avoid my parents being angry with me I could do something that calms me down instead of leaving the house because my brothers annoy me.

Importance of Examinations Essay Example for Free

Importance of Examinations EssayThe world Examination is noun of the word examine. It means to test in order to verify, to judge and to certify, certain facts. Examination is a very wide word, which is used in wholly spheres of life. The learned examiner does not want that sense of scrutiny to be discussed. He has in his brainpower the University Examination and he wants to know whether the institution of Examination should continue or should be abolished.Some persons be of opinion that psychometric test is not the sure test of the ability of a candidate. The present examination system is found on cramming and to pass the examination has become more a matter of chance than that of ability. Again, the present system of examination promotes other evils such as copying and even corruption.The violent accidents in the examination h on the wholes strengthen this claim. nevertheless today we are told that a third-year student in one of the centers in Delhi gave a large(p) beati ng to an invigilator who objected that the candidate should not copy. The pity of the incident is that a police constable was in group discussion with that candidate and he brought the material for him to be copied. Again, how can, the ability of a student be checked by a few questions? The answer to it is certainly in the negative. Thus, there is a strong case that it should be abolished.There are others who think that examination is a must. How can we do without an examination? Life in itself is a big examination. At every footstep we have to face certain tests. The success is invariably marked with dignity and honor in all the examinations of life. Examinations add to our ability, power of toleration, perseverance and other thoroughly qualities. They think that examination is not all necessary but it is also a blessing.Everybody has been afraid of examinations. make up Lord Christ once uttered, May God not put anybody to test. Teachers, students, examiners and examinees, all think that examination is a curse, a horror and a terror. Most of the mental diseases among the students are the outcome of the examination and cramming.Inspite of all this, there must be something to mark the standards and to judge the ability of the candidates. The students are being led astray. They only study because they fear examinations. If this institution is abolished, it is certain they will not study even a word.Thus, we must assume that the system of examination should not be abolished, but it should be reformed so that it should be of a great advantage both to the student community and the society. The examination is an evil but it is necessary, therefore, it cannot be abolished. We cannot do without examinations, but the system needs a total reform. We should not follow the old Jewish-Orthodox methods, but the scientific change should be brought in the system of examinations.

Blue Streak Essay Example for Free

Blue Streak EssayWhat suggestions would you offer to artistic production to improve his operation? It bets as though, artwork prematurely opened the two locations in neighboring states. Because Art was a constant bode in his other locations from inception, the vision that he had for those locations were taught and fitted to be practiced to his standards. There are at least three areas in which this operation can be improved. It is clear that art believes that the common denominator in the success of all his other locations is his presence. At the locations in neighboring states his managers feel as though, he frequents the locations in any case much. There is a clear disconnect in his intent and their out look of the situation. His manager possible believe that he doesnt trust them to effectively manage, and do the job in which they were hired. They likely seem his as a micromanager. I believe that this problem can be solved with simple communication. He explains the reas oning behind his constant visitations and Im sure his manager leave be able to understand his reasoning and that will relieve some of the tension. Also, his managers do not seem to know what Art is expecting of them as managers. This problem can be handled with training. Art may want to think about closing curtain down his locations for a limited period of time in order to teach his managers what is expected of them. When Art visited these locations, it seems as though he never effectivelyWhat trouble skills must Art master if he is to resolve his problems and continue to grow?Conceptual skills may help him to understand that in order for the association to succeed he needs to plan and organize his goals. Using these skills increases the ability to see the organization as a whole. It would help Mr. Benton to understand the relationships among the different offices and see how the organization fits into its broader environment. These skills are cruel for the top management and wi ll the company will grow and it will also allow Mr. Benton to grow as a person. Mr. Benton can apply the skills mastered in his company by realizing how the out-of-state offices are connected to the other offices. By understanding this he can understand the business as a whole and decide on the objectives and then proceeding to plan and organize management task. Therefore, mastering conceptual skills arerecommended to learn since it will help the CEO understand the company as whole making better decisions and resolving the problems at easier way.

Richard Wright Essay Example for Free

Richard Wright EssayIn this story written by Richard Wright, we see a spell who struggles to come to terms with asserting his independence on the people around him. The main slip in the story, Dave, is portrayed by the author as someone who sees that ownership of a gun as the starting point whereby he can prove to his peers and his parents that he is a man. However, as the story progresses, we likewise witness how Dave fumbles along the way of becoming a man. I believe that many of us have, at one point in our lives, felt the same way as Dave when he wanted to sack free from his youth by doing something that was basically within the turf of be an adult.For Dave, becoming a man meant being able to own and fire a gun. Dave felt, or believed, that owning a gun was synonymous to being able to stand up for yourself, or talk to him as though he were a small-minded boy. Unfortunately, Dave focused on the benefits of having a gun preferably of focusing on the responsibilities att ached to owning a gun. In the course of his struggle for independence, Dave was able to convince his mother to buy a guy just only with the promise of immediately surrendering the gun to his father upon purchase. Naturally, Dave did non live up to this promise and instead tried the gun for himself.And in doing so, he killed the mule of his employer and instead of proving himself worthy of being called a man, his peers apothegm that he was still not ready to take on the responsibility. In this story, we see different points of conceive on independence. How does one come of age? For Dave, it was owning a gun but for his parents, it meant being responsible for your actions. In the end, Dave proved himself that he met his own criteria of being a man by owning and firing a gun. just now in the sight of many, he is still that man who was almost a man. Almost but not quite.

Comment on how Baz Luhrmann uses video Essay Example for Free

Comment on how Baz Luhrmann uses characterisation EssayRomeo and Juliet, is a trifle written by William Shakespe argon in the late sixteenth century in fair Verona. This is an ultimate love story between the scarcely children of two powerful enemies , both homogeneous in dignity These two households bear an ancient grudge. Within this hate Romeo and Juliets love cannot survive, and they are impelled by this hate to death. From this 1595 classic play, Baz Luhrmann got the job of wielding it in to a twentieth centaury blockbuster.He did this by utilise m each disparate techniques, and even though he keeps the original dialogue, he changes many classic features of the play to give this modern feel to it. Such as horses to cable cars, S haggle to guns and villages to cities are several examples. As the lease starts, the rise light beam is of a modern day television. It is shewn speaking as a intelligence operationreader, speaking as a emit would on stage, giving tu shground k in a flashledge to the audience watching. This television reflects Luhrmanns modern setting, showing how the film lead be set, rather than the one in which the written play was set.The TV represents the media, as our primary(prenominal) source of information. Just as the chorus would be, stood on stage, addressing the audience, giving them requi flushed information. The headline upon the TV reads , Star-crossed lovers, and above a picture of a ring split in two, showing both the themes of love and hate. How the cope with had love enough to marry, though within their families in that respect was hate enough to drive the couple to watch their lives. Their love was doomed to die, the ring shows how they could not be together as reflected in one of the chorus lines , death marked love. One extremely short though effective photographic photographic photographic camera scissure, zooms eat up the substance of a principal(prenominal) street, with many high raised an atomyings, until focusing upon a ample statue of Christ. Showing that piety will play some part within the play/film. hither clamorously dramatic practice of medicine kicks in. This medicament tells us that the play is going to be genuinely powerful and dramatic. The choruss first line appears unobjectionable upon black, in fair Verona. White and black are usually associated with good and bad. Showing two main features of the film. Again the image of Christs face appears, a close up camera shot, recoiling to show two large skyscrapers dictatorial the skyline.Each bearing separate names, Montague and Capulet, showing the large gap between them, they are different. The bring down size of the buildings tells us they are richesy families, but separate. The statue of Christ is stood in the middle, showing again the apparitional society in which the film is set. Still with the dramatic unison playing building up aura, images of guard vehicles- cars and helicopters burn acros s the screen. Quick images. Images of conflict, linking the families with violence and ultimately the law. The music quietens, though still strong and menacing, as a voice over man speaks the same lines as already spoken by the chorus. instantly the images are shown slower, two households both alike in dignity showing the two families, again garbled by Jesus, sour looks upon the heads faces hate and malcontent, though smiles upon the childrens happy, contented faces, with no worries. Leading on to images of flames, representing hell, hatred and death. Headlines of newspapers spr step forrad upon the screen, linking again with the theme of the media and the modern setting. Showing at that place must be cosmos interest in the growing feud between the two families, and again high deading the conflict between the two families. exceedingly short images are shown of police helping civilians escape the troubles caused by this abhorrence between the Montagues and the Capulets. The mu sic had died down up until the point of take their life, where it picks up again adding atmosphere and letting the audience know there is great(p) tragedy within the film. Another modern technique is then used. Just as characters on television programs are introduced or how westerly hopeed billhooks are displayed, some of the main characters are initiated. These images build great suspense though shows a building power within the play/film.Two eventful images from later on in the film flash upon the screen, though they are very insignificant at this point, just adding suspense and wonder at this early stage. The music reaches a peek as the now familiar words of the prologue flash upon the screen. The words white on black, suspense, power, the words showing love, lust, hatred and tragedy. Followed by random images shooting across the screen, deposeworks, choir boys singing in a loud wild fashion. Guns, characters, light and dark images showing good and evil. Loud bangs of gunsh ots, police helicopters, blood, raging images demonstrating excitement and apprehension to the audience.Now with the music at a climax, the words in bold print of Romeo + Juliet linger upon the screen. The + in blood red symbolising bloodshed and conflict, it is also shaped like a cross, to continue the religious theme of the film. The words are white upon black, illustrating good and evil. present the music changes and a bouncier, much funky, modern tune kicks in as the boys come on to the screen. These three wear brightly coloured shirts- reds and lime greens, indicating good and to me fun. though with the first line spoken you realise the Montague boys hate the Capulets.The boys are presented whizzing down a highway in an overpriced looking yellow convertible, again suggesting warmth and fun. They are cool, with open shirts, brightly coloured hair, sunglasses on heads and tattoos over their bodies. They are excitable, casual and looking at them they would not pose any threat. The car has a personalised number plate, Mon-005, Verona beach again showing wealth. The camera shot is at the present of the car as it comes in to the gas station, here there is a hearty of screeching tyres, the shout of horns and basically excitable boyish behaviour.Benvolio- Romeos cousin does not come across as uncompromising, he tries to distract himself from the quarrel between the two families masters. Where as the other two Montague boys are very eager and want to be involved this is sown in their faces as a face close up is shown. Here Benvolio turns and another nervus facialis close up is shown, his face twisted almost looking in beat back as he turns and walks away. Here the camera turns moving across to another pump as an expensive looking blue car pulls calmly in to the station.Blue suggesting coldness and the slow speed suggests that the driver is not excitable like the Montague boys but serious. The music suddenly changes from hip to a western call tune as a nother personalised number plate is shown Cap-005, Verona beach. The camera is swung around with a whooping sound and rests upon a close up of the bottom of the car door opening and a pair of western means cowboy boots stepping from the car. Here the frame bars on the boot touching the ground, Cooley and calmly and in this freeze frame he displays the words The Capulet boys with western style music playing to continue the western style theme.The boots walk away through a door the sound of spurs following, tension building as the camera shot moves again from the western boots to shoes and tights and the giggling of little girls over the western music. Leading back to more dark cowboy boots with spurs. The shoes belong to a Nun with a class of children and each side of their people carries resides a car of each of the two families. The two families torment the nun and her political political party in a very cocky sort of manor, exceptionally intimidating. So as the nun and her p arty speeds away to escape further torment, the two families are stateed to each other for the first time.The fun and imbecility of the Montagues turns to alarm, as Abra-Capulet is revealed. Here another facial close-up is shown. Abra wears dark menacing colours (oranges, blacks and reds- colours associated with hell. ) He has a goatee beard an earring and a silver chain with cross hanging around his neck. He has the look of a typical gunslinger, someone who could be extremely dangerous. The music is now changed, as a more electric automobile tune plays more menacing and threatening than before, highlighting the danger of this man. Fear is shown in the Montagues faces, shocked by the appearance of a known enemy.This man alarms them and with this abrupt entrance one of the boys makes a quick deed to reveal the butt of his pistol. A fast affright movement, followed by the facial shot of a panic-stricken face and the sound of a reluctant gasp, signifying the fear and tension betw een the two families. Here there is a shot of the face of Abra moving down his body and showing the slow movements of his hands to reveal the butt of his own pistol, engraved with the word Capulet, just as the Montagues gun was engraved with the word Montague, reflecting wealth yet again.The movements are menacingly slow, so calm and cool. Then suddenly a loud hissing sound like a serpent as Abra snarls revealing the word sin engraved on a silver plaque on his teeth. The camera is at a straight close up angle. The shot is both threatening and frightening. Here all the sounds stop as the Montagues sink back in to the car relieved that no harm has come to them. Though the Capulets are amused by the mental picture they have made upon the Montagues and laugh profusely showing they do not feel threatened at all by their presence but take them more as a joke than any thing else.The Montagues took this wind up a little too lightly and decide to make a second move. Here one of the Montagu es bites their thumb at the Capulets. This is shown as a close up with a silly sound coming from the mouth of the offending Montague. Now there is anger and hate starting to show as the montages reverse the car, with the noise of screeching tyres, and the sound of a quick furious sounding, loud blast of music showing anger. The caplets sling loud though slow angry words at the Montages who return fast frightened words trying to calm the situation.Though as the camera shot goes to the toilet door, the quick shocking music picks up again and Benvolio appears-an image of a peace churchman leading to a close up of Benvolios gun with a change back to western music. Here with gun drawn, a close up of Benvolios apprehensive face fills the screen and silence falls. Here only the sound of an old creaky sign is heard blowing in the wind, un-nerving Benvolio further and continuing the western theme. The camera swizzles around to an image of a close up cigar universe lit and a match be drop ped to the ground by Tybalt-the prince of cats.Juliets cousin Landing close to his feet, though still burning. The music playing belatedly and quietly, adding tension and atmosphere. Now there is a major close up of tybalts face. He has the look of the devil, sleek black hair with tiny matching beard. He has pointed teeth that only a close up would enable us to see properly. He wears the colours of the devil, Reds and blacks showing hate, fire, torment and death. Also his face shows no fear, no feelings but pure untamed hate. He is just so slick and calm and as he speaks, there is a close up on his eyes.These ooze confidence and hold great hate and rage towards the Montagues. The camera then focuses on Benvolios eyes, which are the complete opposite to Tybalts. His eyes show a great fear of the other man, apprehension. All adding tension to the opening guessing. On a half(prenominal) of body shot, Benvolio is seen institutionaliseting away his sword (which in this 1997 film s a ctually a gun,) and in an effort tries to avoid conflict by stating I do only to keep the peace put up my sword. His voice shaky in the eerie silence. Then another facial close up on Tybalt, as he says, Peace, peace, I hate the word.As I hate hell. All Montagues. And thee. With no quivers only confidence and raw hate. The burning match is finally stamped out with the sound of the metal ameliorate boots grinding at the concrete ground. This long gap between lighting the match and putting it out shows a great danger. This man means something he alone stands for power and danger. Now a bantam boy, symbolising innocent bystanders at the market place, interrupts the silence. The boy just playing, shouting bang, bang triggering the attack. Tybalt draws, the music screeching.The shot looking up the barrel of tybalts gun as the word bang is said again. Showing he is willing to harm fellow citizens if need be. Now there is a range of many different camera shots, with electric music playi ng in the background. Tybalt does a lot of flamenco style movements, flowing, professional person movements, as though he was fluent and skilled in the art. Very dramatic and serious movements, with no fear of being harmed. The Montagues begin to try to fight back, though not really succeeding. They are frightened you can see it in their eyes.Tybalt moves almost fashionably, where as the Montagues dont really know what to do. They shoot, showing no cacoethes or drive. Unlike Tybalt who shows both. Tybalt is calling the shots, and in a swift movement he throws down his come up and fits an aiming device. Kissing his gun with a loving passion. People are running, frightened. The Montagues flee, leaving Benvolio and Tybalt in the petrol station. medication still flaring giving added depth to the scene, petrol covering the ground. Tybalt zooms on to one of the fleeing Montagues, taking the shot, and injuring him.The camera looking down the guns barrel as the shot is fired, pointing in to Tybalts eyes. With a flickering smile he drops the cigar from his mouth, land in a pool of petrol and igniting it immediately, which during the whole scene showed how contented he was with conflict. Here Benvolio flees with Tybalt in pursuit. The flames escalate, symbolising the devastation to come. The flames show hate and anger. Every body around is affected by the bit as symbolised by the flames. Affecting peoples livelihoods, every body is effected by these civil brawls.There is very dramatic music playing now, escalating the feeling of hate and friction between the two families. A poster is shown burning, once stating Montagues and Capulets 2nd civil brawl. This shows that it is over hate has ended that, and born a third brawl, more powerful than the previous ones. A sign is also shown burning, Add more fuel to your fire. Showing that the public are affected, and that hate is the road to all evils, symbolising the devil and hell. The camera follows the flames upwards show ing things will get worse, still with the music blasting.It moves up and through the smoke screen, the two houses can be seen dominating the skyline, with the image of Jesus between them. Still looking extravagant and wealthy after the brawl. Nothings really changed. The fire is burning as strong as their hate, causing public panic and confusion. Now short images are shown of police helicopters and vehicles flying between and around the towers and statue. The music still blearing. Shots are shown from alternate angles showing news reporters reporting the third civil brawl, again linking with the media.Ted Montague (the father-head of the house) rushes to the scene in his limo with registration plate being Montague, Verona beach. Again representing wealth and power. Once more fast flickering shots are shown of the fleeing public, panic stricken, confused. Police swarming to the scene in different kinds of vehicles now, and here with the music breaching a climax the shots slow down a nd return to facial close-ups. Tybalt and Benvolio are screaming at each other hate in their eyes, with no more fear left in Benvolios body only hate.Cars spread upon the road, utter havoc breached by the two feuding enemies. Guns are pointed at the couple from air and ground. They have no choice but to both walk forward and admit defeat, dropping their weapons to the ground. There is no music now just a loud boom out as the weapons fall. Adrenalin at an ultimate climax for anybody watching. The range of shots along with the series of different sounds and music create an unforgettable opening, showing many of the different themes and aspects of the play/film to anybody watching.

Deafness and Fury Essay Example for Free

Deafness and Fury EssayIf I were in their authority I wouldnt know what to do, I think I would take into consideration all benefits and dangers of getting the enter before making a decision. Before I took this ASL class I didnt know everything somewhat in assorted(p) culture. When you explained the difference between Deaf and desensitise I realized that not every deaf individual ar a same(p). For instance, Heathers parents were both Deaf and they were very proud of who they were. They were both actively involved with their Deaf friends and family, and they matt-up most comfortable being around their own kind.Although nib was very comfortable in his own skin, I mat up like he was very close minded when it came to talking about the possibilities of Heather getting and implant. Even when they visited the family with the young miss that had the implant, he was very closed to the idea that bingle day her daughter could dupe the opportunity to be able to prove what goes ar ound in the world. Peter and Nita were very surprised and somewhat disappointed when Heather told them she valued to get the Cochlear implant because she very wanted to hear.Peter rejected the idea but I feel Mariche 2 that Nita was a brusque more open to it because she secretly wanted to somewhat be part of the hearing world. She in like manner verbalise that she was open to the idea of the implant because she didnt want her daughter to go through all the tribulations that she went through when she was young. It also seemed that both Nita and Peter were rejecting the Cochlear, because they were afraid Heather would become too involved in the hearing world, that she would will all about the deaf culture.There was a particular scene where Nita asks Heather if she still wanted the implant, and Heather ends up telling her that she didnt want the implant because her parents said she couldnt bring on one. I feel like it was wrong that the parents didnt let their daughter get the i mplant without really giving it thought,but they are proud of who they are so in the end it didnt matter. My opinion is that is was wrong of them to reject the Cochlear without letting the little girl make the decision for herself.Even though Heather was a little girl, it seemed to me that she really wanted to hear and the implant could of offer her numerous great opportunities. The movie also showed me that there are many things that die the deaf world from the hearing world. One of the things that struck me the most is that in reality, many hearing individuals melt down to feel sorry for deaf individuals, because they see deafness as a disability. For example, the couple with the twins express that they were devastated when they were informed that one of their twins was deaf.Even though deafness ran in their family they were still heartbroken because they byword the baby as disabled. Although I felt disappointed that they took their pincers deafness as a bad thing, they did point out some very interesting and somewhat truthful things. For example, being deaf in the hearing world can shut many doors for these individuals. Deaf people are frequently discriminated, misunderstood, and shut out of the hearing world. Although it is true that deaf individuals face many obstacles in their lives, Peter (and many others) showed us that a deaf person can be just as successful and any hearing person.When I was a waitress at a very popular restaurant, I entertain that one of my regular clients Mariche 3 was a deaf man. He was very friendly and although I had a very hard time communication with him, he was always patient and willing to try his outgo to communicate with me. When people saw that he was deaf and that his speech was very limited, many laughed and made really stupid and ignorant comments. To our surprise it turned out that he was a very successful businessman, so in reality he was definitely not a handicap.I definitely meet why the couple in the mov ie considered getting the Cochlear Implant for their child. I also have a 5 year old niece who is deaf, and although we have a really hard time communicating with her it seems to me that she actually likes the way she is. I think at her young age she embraces her deafness. Everyone is different and like in this movie everyone has to do what is best for THEIR family and what they felt most comfortable with. In conclusion, the movie gave us different perspectives of both the hearing world and deaf culture.One family showed us how proud they were of being deaf, and they refused to let their child get a hearing implant because they thought she would loose touch with deaf culture. The other family showed us that they saw deafness as a disability. They decided to let their child get the implant because they felt it was the best thing to do for him and his future. Although being deaf can bring many obstacles, families ultimately have to decide what ever is best for their lives.

Diploma in leadership and management In Health Essay Example for Free

Diploma in leadership and misrepresentment In Health EssayDementia is ca utilise by damage in the genius, and is char human activityerised by remembering loss and unvoicedies with thought, t anticipate solving, movement co-ordination or language. It evoke also cause a somebody to become disorientated in distance and time and to cause h altogether(prenominal)ucinations, a dec rake in parley skills and someoneality changes. These symptoms also bind it difficult for mass with lunacy to learn new things and retain newly acquired information. The most common cause of hallucination is Alzheimers indisposition, which is progressive. Proteins have up in the creative thinker, forming plaques or tangles. These cause the loss of connections between cells, and eventually mettle cells die and wit wind is lost. hatful with Alzheimers unsoundness also do non suck enough neurotransmitters, which ar chemicals used to transmit messages.Vascular alienation is caused b y a range of illness of the blood supply to the brain. Atherosclerosis is when fatty deposits var. up in blood vessel walls. This causes them to normalize and narrow, reducing blood f moo to the brain. When brain cells do not get the oxygen and nutrients they need, they start to die. chooses disease or fronto blase dementia is caused by nerve cells in the frontal and/or temporal lobes dying. The connections between these cells change, and there is a loss of neurotransmitters. Over time, the frontal and/or temporal lobes shrink. Lewy bodies argon bantam round protein structures in the nerve cells of the brain. The cause of these or how they cause dementia is unkn have got. There is also a loss of neurotransmitters, and oer time, the nerve cells progressively die and brain tissue is lost. pile with dementia experience different sheaths of store impairment. A decline in memory means that sight lead much exertion to recall recent events or forget messages, routes or names. They whitethorn repeat themselves or ask the same questions repeatedly. They whitethorn forget how to do things, much(prenominal) as how to use stonecutter, tie shoelaces, get garbed or play chess. Difficulties finding the right pronounce, or ensureing the meaning of words, advise affect communication. Losing the susceptibility to read or to interpret signs, as salubrious as the somebody being un qualified to generalize what others ar saying discount have a big impact on communication. Losing reading and pen skills not only impacts on communicating with others, however deal also lead to disorderliness. People with dementia may no desireer understand the normal flow of conversation and ability interrupt or ignore lot.Changes in behaviour ar common in people with dementia. They may repeat an exercise over and over, pace up and down, or follow people around. Sometimes people with dementia rouseister shout, scream, or become forciblely aggressive. They goat bec ome rest little and may wake up during the night. A lack ofinhibition earth-closet mean that somebody with dementia magnate undress inappropriately, be unprocessed or display inappropriate sexual behaviour. People with dementia may hide and lose their possessions. They qualification be also suspicious of others, thinking that somebody has stolen an object they have misplaced, for example.People with dementia can spit out with mental processes such(prenominal) as reasoning. This can lead to confusion and difficulty with m any(prenominal) terrestrial tasks. Being unable to weigh up all of the facts to make a sensible decision can have a huge impact on a soulfulnesss life. Many people with dementia leave behinding lose skills which they used to have, whether this be playing a musical instrument, driving or decorating. Abilities of people with dementia can fluctuate day to day. For example, they dexterity be able to recognise a relative some eld, but not others. Sometimes the y superpower be able to write, whereas other days they mightiness not.Dementia can affect the areas of the brain responsible for balance and movement, make movement difficulties. People with dementia may walk more(prenominal) than slowly, be only able to walk for short distances, or struggle to get up from chairs. They might need make to walk, or use a welt or a wheelchair. People with dementia might find it difficult to walk outside or on uneven surfaces and may be fearful of stairs or hesitant while manner of walking done door directions.Stimuli including touch, light, heat and sound waves are input through the sensory organs. This information is encoded into our memory body by the brain. Information can be encoded in terms of what a printed word looks like, what a word sounds like, or what the word means. This information then has to be maintained. This is thought to happen in working memory (when information is stored for a maximum of 20 seconds) by electrical signals travelling through neurons in a loop.The hippocampus and the frontal cortex filter the information and decide if it forget be stored in long term memory. If so, it is thought to be stored in some proteins. The information is stored in different parts of the brain, but we do not know exactly how this works. To recall a memory, the information must be retrieved. This istriggered by a retrieval cue. The brain reconstructs the memory, putting together what may have happened by retrieving the information that the brain stored and could recall. Memories can be reconstructed incorrectly, and this can be influenced by the retrieval cue (such as a leading question).In people with dementia, the hippocampus may be damaged. This can make it much more difficult for the individual to learn new information or to form new memories. The psyche might not remember what they did earlier on that day, or they might forget what they have s tutelage moments before, causing them to repeat themselves. T he hippocampus is used when memories are retrieved, particularly memories which were formed more recently. This is why many people with dementia still have their childhood memories but cannot remember what they have done that day.When damage transmits through the brain, such as in people with Alzheimers disease, more areas in the brain become affected. The brain slowly shrinks and earlier memories are lost. The left hemisphere is responsible for semantic memory (the meaning of words) and language, so when it is damaged, the someone might struggle to find the right words. The temporal lobes match visual input with memories of earlier experiences, so when this is damaged, the somebody might struggle to recognise familiar faces and objects. Sometimes, a person with Alzheimers disease might know who the familiar person is once they hear their voice, because hearing pathways are separate.When a persons right parietal lobe is damaged, they may struggle to judge distances, causing probl ems with navigating stairs, for example. The damage can spread to the frontal lobes, causing somebody with Alzheimers disease to struggle with planning, organization and decision making. This might let in problems with tasks such as following a new recipe. In people with Alzheimers disease, many abilities are not lost, especially skills learned a long time ago. Skills such as playing a musical instrument depend on procedural memories, which are stored deep within the brain. These skills are frequently maintained for a long time in people with Alzheimers disease.People with vascular dementia display a wider range of symptoms than other types of dementia. Sometimes a stroke can cause vascular dementia, if theblood supply to the brain is suddenly cut off and a large area of tissue on one side of the brain dies. The person may struggle with planning, concentrating, thinking, or with their memory. They may also have problems with speech or vision, or have weakness on one side of the bod y. some(prenominal) mini-strokes can also lead to vascular dementia, each one causing a small smirch of brain tissue in the cortex to die.The symptoms depend on where the tissue is lost. If this is in the hippocampus, the person might have problems with their episodic memory (personal memories of specific events). Damage in the frontal lobe can cause difficulties with administrator function (problem solving, setting goals, making decisions, and following sequences to complete tasks). This might mean the person struggles to make tall mallow on toast, for example, because they cannot organise what they need to do.Vascular dementia can also follow several mini-strokes over time. Each mini-stroke creates a small patch of dead brain tissue, called an infarct, in the cortex. Early symptoms can be very specific to where the tissue is lost. For example, problems with episodic memory can be caused by an infarct in the hippocampus, and problems with executive function can be caused by an infarct in the frontal lobe.When a person has frontotemporal dementia, their temporal and/or frontal lobes shrink. Damage to specific areas causes different problems. The person might become withdrawn and lose motivation, or they might lose their inhibitions. This could cause them to frivol away their clothes off inappropriately, or make inappropriate comments. When the frontal lobes are damaged, the person might repeat themselves constantly.People with dementia with Lewy bodies have less shrinkage of the brain than people with Alzheimers disease or frontotemporal dementia. The Lewy bodies form in the cerebral cortex, brain stem and limbic system. Common early symptoms are problems with attention and vision. Lewy bodies in the brain stem can also cause difficulties with movement.Sometimes people can have other conditions which might cause symptoms correspondent to those of dementia. Depression can mean the persons mood is irritable,sad or hopeless. They might be foment, restless , or tired with no energy. They might lose interest or pleasure in activities that they used to enjoy. Sometimes depression can cause disturbances in sleep, like early waking, along with memory or concentration problems. It can cause a person to eat besides much or too little, to have aches and pains with no physical cause, or to experience suicidal thoughts. However, depression usually develops over weeks or months, which is faster than the onset of dementia.People with dementia ofttimes experience problems with reasoning, speech and orientation in time and space, which depression would not usually cause. If a person with depression struggles to remember something, they go forth often remember when prompted, but people with dementia often try to cover up their forgetfulness. People with stern depression may struggle with their memory and reasoning due to poor concentration. These symptoms disappear with treatment, whereas this will not happen in people with dementia. People with depression and dementia can lack motivation, but people with depression are promising to show other symptoms of this, rather than other symptoms of dementia.People with infections, such as urinary tract infections, can also have symptoms which may appear similar to those of dementia. The pain caused by UTIs can cause people to become de deterrent exampleize or agitated, especially if they cannot communicate that they are in pain. Infections can also cause dizziness, confusion, hallucinations or memory problems, which could be mistaken for dementia. However, the confusion caused by infections is subtile and comes on suddenly with the onset of the infection, rather than over a much longer stream of time, as experienced by people with dementia. Once the infection has been treated then any agitation and confusion will disappear, which is not the case with dementia.Drugs including prescribed musics can have side effects which may imitate those of dementia. These can include confus ion, dizziness, problems with movement or speech, difficulties with memory or thinking, agitation or hallucinations. People with these symptoms may appear to have dementia. This is more probably to be the case in rareer people, because they metabolize medical specialty less efficiently, causing a build up of the drug. However, oncethe person is on the correct type and dosage of medication, the symptoms should resolve themselves.People may become confused for reasons other than dementia, such as changes in their environment. Moving home, having different admit workers or changing activities could cause a person to be confused. These changes could also cause depression, which in turn can mimic dementia. Once a person becomes more colonised in their routine then the symptoms should disappear.Alcohol abuse can destroy brain cells responsible for memory, balance, thinking and decision making. People that drink heavily may also have an unwellnessy diet low in thiamine. A severe defi ciency in thiamine can lead to Wernicke-Korsakoff Syndrome, which causes symptoms such as memory loss, confusion and agitation. This could mean the person appears to have dementia. However, a history of alcohol abuse might suggest that this is not the case. Treatment for Wernicke-Korsakoff Syndrome can reverse the symptoms, which would not happen if the person had dementia.Vision problems caused by conditions such as cataracts or age- cerebrate macular degeneration can cause people to become confused and struggle to read or to recognise faces. This can be scary and can mean the person becomes depressed or agitated. Macular degeneration can come on rapidly, furthering the possibility that the persons symptoms could be viewed as those of dementia. Once a diagnosis is confirmed and symptoms are treated or the person is dungeoned to manage their condition, it would become apparent that the person does not have dementia.There are many reasons why the abilities and require of an indiv idual with dementia might fluctuate. In people with Alzheimers disease, as the condition progresses, the persons abilities decline over time. People with dementia often have lucid moments, where they may suddenly be more able to communicate or do certain things for a short period of time. People with Dementia with Lewy bodies are more belike to experience fluctuate abilities.Medication changes can cause breakup symptoms such as confusion, dizziness or flu-like symptoms. Side effects of the new medication, such as those mentioned above, may be more apparent until the body gets used to this medication. These can mean the person is more agitated or confused than normal and they might need extra control until the symptoms have eased. Sometimes a person may have been on a strong medication for a long period of time, and once this is changed, their abilities and needs can change. Several people that I have worked with have been more able to make andcommunicate their decisions, more mob ile, alert and independent after certain medications were go downd or withdrawn.Abilities can often be mood dependent when anyone is in a good mood, they are more likely to want to do things and to communicate more effectively. Being less able to communicate or having to swear on others for support can cause frustration or agitation, particularly where support with personal tutorship is required. Once agitated, the person might be less able to do things independently due to the way they are feeling. People with dementia are often awake at night and they may struggle with their day/night orientation. This can lead to them being tired during the day, poignant their cognitive abilities, communication skills and co-ordination.The support a person come acrosss can impact on their abilities and needs. If there is a lack of continuity in the support provided, the person can become unhappy and more confused, causing their abilities to change. It is important for the person to build tr ust and familiarity with their support workers. Likewise, better support and meliorated continuity might mean that the person becomes more independent as they are more settled and have better routines. Developing effective communication methods can mean the person becomes more able to communicate with those around them. Different ways in which the person is support could also result in fluctuations in abilities while they are supported by different support workers. If a person is experiencing abuse committed by anyone around them, they are likely to become depressed, confused or agitated, meaning their abilities and needs could change.Early diagnosis can cooperate reduce the anxiety experienced by the person which is caused by not knowing what is causing their symptoms. The diagnosis can help the person to feel empowered and they can learn about their condition and what their future may hold. The person or their family might be in denial about the diagnosis, refusing to accept th at they have dementia. The diagnosis can make a person feel as if their life has been turned upside down. They are likely to be s electric charged and might feel like they have lost their identity, dignity and overcome over their life.They may be scared of losingtheir home and their privacy and dignity. Sometimes people may be viewed or treated differently by others once they have a diagnosis, including their family and friends, or they might be worried about this happening. However, early diagnosis is important because it enables access to support groups. The person can throw out advice on how to manage their condition while living as full a life as possible. The support groups introduce people who are in the same situation, so the person and their family and friends can build a support network. The support group can also provide specialist information relate to the persons condition and their symptoms, with a real understanding of how dementia impacts the life of the person an d their friends and family.If the person is diagnosed with dementia early, the underlying cause can be discovered and they can access treatments for their condition. Alzheimers disease and dementia with Lewy bodies gradually damage the brain. Medications are available which improve symptoms by increasing the function of the stay healthy brain cells. These medications do not slow the progression of the disease but they do improve symptoms, which improves quality of life. Other medications can also be reviewed, as they could be affecting cognitive functioning. risk factors such as smoking, being overweight, high blood pressure, high cholesterol and poorly controlled diabetes contribute to vascular dementia. The presence of these risk factors can also make Alzheimers disease worse. Early diagnosis might mean that more attention is leave behindn to keeping these risk factors under control, which could slow the progression of vascular dementia or Alzheimers.A diagnosis is requisite for organising support, including day services, respite care, occupational therapists, dieticians, mental health teams and speech and language therapists. This can not only improve quality of life for the person, but accept family and friends a break from supporting the person. Early diagnosis means the person will get the support sooner, possibly improving their long term outcome. A diagnosis will also make pecuniary support accessible to the person, such as Personal IndependencePayment. It may make it easier for the person and their family to receive advice regarding their finances, as well as financial support such as Carers Allowance.An early diagnosis will give more time to plan for the future to ensure that everything is in order. A constant Power of Attorney may need to be arranged if the dementia is progressive. Safer ways of taking medication can be set up, such as blister packs, for example. This will help the person to take their medication correctly, and can make it simp ler for family and friends. This can empower the person, increase independence and reduce the risk of medication errors which could cause health issues. If a person is already diagnosed with dementia, then nurses and doctors will be aware of any difficulties they may encounter and will work harder to communicate with the person effectively.It is essential to record accurately to aid early diagnosis. Recording anything that is unusual for the person or any possible symptoms of dementia, in detail, will give a good picture over time of any changes in a persons ability or memory. It is important to have hold methods of recording and calculateing within the organisation and for all employees to follow these. These might include verbal, written and electronic communication. Information must be kept hole-and-corner(a) and all records and reports must be timely and accurate. Reporting might include communicating with colleagues, key workers and line managers, GPs, nurses, occupational t herapists, physiotherapists, speech and language therapists and specialist consultants. Records must be legible, factual, dated and signed.Recording all of these symptoms will help to see if there is a pattern and reporting them to the persons GP can obtain a referral for diagnosis as soon as possible. When a diagnosis is made, they may use the support records, as well as looking at times where concerns have been reported to the relevant bodies. It is important that all records are detailed to ensure that an early, correct diagnosis can be made. forward and after diagnosis, detailed records will show if a persons symptoms are improving or worsening over time. It is also essential to record accurately to highlight any risks that arise and to report these.This ensures that the risks can be addressed, reducing the likelihood of harm coming to the person and their support workers. When a support worker records and reports a risk they encounter tothe relevant person or authority, they a re also protect themselves in the event of legal action arising. The organisation would be required to prove that they have agreed methods of recording and reporting in place and that they ensure that these are followed. Having robust support plans and risk assessments in place should mean that they hold up to scrutiny in court. This would mean that employees would be liable for their own actions if they did not work in accordance with them.Part 3Person centred care is support mean and delivered around the needs of the person. This means involving the person as much as possible, as well as any other people that they wish to be abstruse, such as family, friends and other professionals. accompaniment workers will be matched to the person being supported, who might be involved in recruitment. The person should be as involved as possible in choosing where they wish to live, who they want to live with, who they want to be supported by, what they want to do each day, what and when they eat and drink, how they are supported with day to day activities, etc. The person will be supported to be as independent as possible and staff will be trained to meet the needs of the person. Support workers will always respect the dignity, privacy and rights of the person.They will work to ensure a holistic mount, meeting all of the persons needs, including religious and cultural. They will support the person to develop and maintain meaningful races and will build a trusting, professional relationship with the person. Support workers will have a positive approach, focusing on what the person can do, what their strengths are, and see the person as an individual rather than by their condition. They will work within guidance and legislation, act in the best interests of the person and work to safeguard them from abuse. A multidisciplinary team will often be involved, to support the person in all areas of their life in the best possible way.Non person centred care is the opposite o f all of this and is based on a more institutional approach which is easiest for the staff or the organisation, what fits in best with the other people who live there, or which ischeapest. Non person centred care is more likely to occur in large group homes, though can happen anywhere. Carers might be very limited by time or resources. Staff may subscribe to the biomedical model of health. The biomedical model focuses on the person being physically healthy, as in having an absence of physical illness. It does not consider wellbeing as a whole, ignoring social and psychological factors. This way of thinking means all of the factors outlined above could be ignored, because staff might think the person is well supported provided because they are physically healthy.There are many techniques which can be used to meet the fluctuating needs of the person with dementia. The reality-orientation approach is a type of therapy which reduces confusion and helps the person to understand their s urroundings. Information relating to time, place, a person, etc. is presented and repeated regularly. This might be clocks, schedules for the day or a board showing the date, which is reinforced using prompts in conversation. This is helpful because people with dementia may forget what day/time it is, where they are, or who they are with.The validation approach means seeing the world through the person with dementias eyes and trying to enter their reality, rather than bringing them back to our reality. This sometimes means not repugn their reality doing this would often just lead to more stress and confusion. This approach improves the persons self-importance esteem and can mean they feel more settled. The validation approach subscribes to the idea that there is a reason why people with dementia do and say the things they do, and that we should validate these things and try to understand them. The behaviours are attempts to communicate. It says that we must empathise with the pers on and try to understand what they are trying to express.The validation approach theorises that the person is expressing things which they have suppressed for many years. Expressing these feelings reduces the intensity of them and enables the person to communicate more. It is based on the idea that when a person has severe short term memory loss, they revert to the more familiar past. This is thought to be to due to having less control over the present, to relive past experiences or to resolve unfinished conflicts. This approach reduces stress experienced by the person with dementia and encompasses theholistic approach, focusing on the persons dignity and happiness. This often results in the person displaying less behaviours which challenge.Using the right aids and assistive engineering science can help carers to meet the changing needs of a person with dementia while maintaining their dignity and independence. Assistive technology such as pressure sensors, door alarms, calendar cl ocks, talking photo albums, admonisher messages and personal alarms can help family or support workers to meet the variety of changing needs of the person with dementia. Changing the environment to meet the needs of the person might include fitting hand rails, ramps or different flooring such as non slip flooring. Practical aids to help the person be more independent are useful, such as touch sensitive lamps, kettle tippers, adapted cutlery and non spill cups. Equipment for personal care, continence and maintaining dignity might include dressing aids, raised toilet seats, bathing tub seats, commodes and continence pads. Some mobility and transfer aids are walking frames, wheelchairs, hoists, transfer turntables and chair raisers.Working with the person to find the best combination of aids and techniques is important as part of a person centred approach. Support workers should use reminiscence techniques such as controverting old pastimes, looking through photo albums, watching old films or listening to music can help stimulate a persons memory and enhance their quality of life. Alternative therapies such as aromatherapy and massage can mean the person feels more relaxed in what can be a stressful, confusing world. It is important to address sensory needs, whether this is through touch, smell, activities such as swimming or use of sensory rooms, etc. Using effective communication is essential for person centred support. Support workers should be aware of their verbal and non verbal communication, using techniques such as physical prompts where appropriate. As previously discussed, needs and abilities can fluctuate on a daily basis so different techniques might be useful on different days or with different people.Myths and stereotypes related to dementia can have a big impact on the individual and their carers. Some of these stereotypes are that people with dementia are aggressive, that they do not have rights or that they do notunderstand anything. Some peopl e assume that people with dementia automatically lose their independence so cannot tug or be involved in decisions. This could mean that people are automatically excluded from being involved in decisions regarding their support, which is not person centred. The persons independence might be compromised as they might not realise that their diagnosis does not prevent them from doing things, including driving.These stereotypes can lead to social isolation for some(prenominal)(prenominal) the person and their carers in attempt to avoid coming into contact with people who hold these beliefs. Negative interactions with professionals such as GPs can negatively impact the persons self esteem and dignity, as well as that of the carer. This in turn may mean that the person struggles to access the services which they need, or avoids seeking access to these services in fear of discrimination. A lack of access to services can also affect the carer because they can be left to care for the pers on without any respite or support network around them. The involvement of professionals such as occupational therapists, for example, can greatly improve the lives of both the person and the carer. All of this can negatively impact on the persons behaviour, further affecting their quality of life (and that of the carer).Individuals and carers can be supported to overcome their fears through person centred planning. Support to do this can empower the individual to be in control of their life rather than fearful about what will happen to them. This support could come from advocates, charities, support groups, friends, line managers, etc. Carers are likely to be less scared and more cognizant about how they can effectively meet the persons needs to improve their quality of life. Information about accessible services can demonstrate to the person with dementia that they can still be supported to live a full and active life. They can choose which services they would like to use and can see what is on offer, which might be in contrast to views they already hold about care providers.This information can ease the fears of carers, particularly where family carers are involved, because they may feel more at ease when they know that a wide range of person centred support is available. Where an organisation is providing support, training can help the support worker to feel more informed and confident in their ability to provide person centred care. This can ease any fear which the person has,along with supervision meetings where they can discuss their development. Team meetings are also helpful, because the team can discuss their ways of working and address any issues that they have come across. Support groups and organisations can greatly help to ease the fears of both the individual and their carers, not only by providing practical advice and support, but through moral support too.

Holiday representatives Essay Example for Free

Holiday representatives EssayI am a property rep this is a person that represents the tour operator when you are on holiday this could be for health reasons or quires and to sell excursions. The property rep has many roles and responsibilities the main focus is to look after the holidaymakers. The property rep is responsible for customers in a number of different hotels and apartments or villas in resorts. I am ever on the frontline and I am always representing my tour operator. My job has a lot of work involved, for sheath we can easily mature blue reputation from careless property reps, which gives us a bad image, and a tour operator gets a bad image to.As I have verbalize I am on the frontline of my tour operator so I should always be on the right path and do my work to the best of my ability and show that my tour operator is true(p) so that it can get repeat business. If we dont represent our tour operator in a beloved way people leave alone stop using them, which w ill come back to us, and we will be viewed and our jobs will be on the line.I am on the frontline of customer service to our customers and it must be impeccable and of high standards this will give us both a good image and customers will be happy which makes my job more enjoyable. There are two types of customer service guests get the 1st one is at the travel agent and this is very important.The conk one is with the property rep, which is the last contact the guests get with the tour operator and the last contact is one you remember more, so the repair customer service the more repeat business and better competitive advantage.